Sales Policy

Effective Date: January 17, 2025

At ChicXFlare, we are dedicated to offering high-quality products and exceptional customer service. This Sales Policy outlines the terms and conditions for purchasing products from our website (www.chicxflare.com). By placing an order with us, you agree to the following terms.

1. Product Availability

All products displayed on our website are subject to availability. While we strive to keep our inventory up-to-date, some items may go out of stock due to high demand. If an item you’ve ordered is unavailable, we will notify you promptly and offer an alternative or provide a full refund.

2. Pricing

Prices displayed on our website are in U.S. Dollars (USD) and may change without prior notice. Although we make every effort to ensure accuracy, there may be occasional errors in pricing. If an error is discovered in the pricing of your order, we will contact you for approval before proceeding with your order.

  • Sales Tax: Applicable sales tax will be applied at checkout based on your shipping address.
  • Shipping Fees: Shipping costs will be calculated at checkout and are determined by the size, weight, and delivery destination of your order.

3. Payment Methods

We accept a range of secure payment options:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and more.
  • PayPal
  • Other Payment Methods: Depending on your location, additional payment options may be available.

By placing an order, you authorize us to process the payment and charge the total amount to the payment method provided.

4. Order Processing and Shipping

Orders are typically processed and shipped within 2-3 business days after payment confirmation. Shipping times vary based on your location:

  • Domestic (United States): Estimated delivery time is 3-7 business days.
  • International Orders: Delivery times may vary by destination, usually between 7-14 business days.

Shipping costs are calculated during checkout based on the shipping method selected.

5. Order Cancellations

Orders can be canceled prior to shipment. If you wish to cancel an order, please contact us as quickly as possible. Once an order has been shipped, it cannot be canceled. However, you may initiate a return under our Refund and Returns Policy.

6. Discounts and Promotions

We occasionally offer promotions and discounts on our website. Discounts will be applied automatically during checkout and are subject to specific terms, conditions, and expiration dates. Please note that discounts cannot be combined unless otherwise stated.

7. Sales Tax and Customs Duties

For international orders, you may be required to pay customs duties, taxes, or other charges upon arrival in your country. These charges are the responsibility of the customer and are not included in the total cost at checkout. We encourage you to check with your local customs office for more details.

8. Refunds and Returns

If you are dissatisfied with your purchase, please refer to our Refund and Returns Policy for detailed instructions on how to return items and request a refund.

9. Customer Support

If you have any questions or need assistance, our customer support team is available to help:

  • Hotline: (609) 654-1570
  • Address: 12 Preswick Dr, Medford, New Jersey (NJ), 08055
  • Email: contact@chicxflare.com

10. Terms and Conditions

By placing an order with ChicXFlare, you agree to the terms and conditions outlined in this Sales Policy. We reserve the right to update or modify this policy at any time. Any changes will be posted on our website, and the updated effective date will be clearly displayed.

Thank you for shopping with ChicXFlare!