Privacy Policy

Effective Date: January 17, 2025

At ChicXFlare, we are deeply committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website and services. By accessing or using our website (www.chicxflare.com), you consent to the practices described in this Privacy Policy. Please take a moment to read through this document so you can fully understand our approach to handling your personal information.

1. Information We Collect

We collect personal information that you provide to us when you interact with our website or services. This may include the following scenarios:

  • When you visit our website (www.chicxflare.com)
  • When you make a purchase or inquiry
  • When you subscribe to our newsletter or marketing communications
  • When you contact us via email or phone for customer support or other inquiries
  • When you participate in a survey, contest, or promotion hosted by ChicXFlare

The types of personal information we may collect include:

  • Personal Identification Information: Full name, email address, phone number, and shipping address.
  • Payment Information: Payment card details, billing address, and other related payment information (which is processed securely by third-party payment processors).
  • Order Information: Purchase history, preferences, and the items you have bought from us.
  • Customer Communication: Any information you provide us when contacting our support team, including feedback, complaints, or inquiries.

We only collect information that is necessary for providing you with the best service and improving our website and products.

2. How We Use Your Information

The information we collect is used for several key purposes, all of which are intended to enhance your experience with ChicXFlare. These purposes include:

  • Order Processing and Fulfillment: We use your information to process and complete your orders, including billing, shipping, and tracking.
  • Customer Service and Support: Your information helps us respond to inquiries, provide technical support, and resolve issues related to your orders and products.
  • Website Improvement: We analyze user behavior to enhance our website’s functionality, usability, and performance, and to tailor our product offerings to better meet your needs.
  • Personalized Marketing: If you have opted into receiving marketing communications, we will use your contact details to send you information about new products, special offers, and other promotions that may interest you. You can opt-out of receiving these communications at any time.
  • Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, enforce agreements, and protect our legal rights.

In all cases, we use your personal information to ensure that you have a smooth and enjoyable experience with ChicXFlare.

3. Data Sharing and Disclosure

At ChicXFlare, we respect your privacy and do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who help us operate our business and serve you better. These third-party service providers may include:

  • Payment Processors: To process your payments securely and efficiently.
  • Shipping and Delivery Partners: To ensure timely delivery of your products.
  • Marketing and Analytics Providers: To help us analyze website traffic and run marketing campaigns.
  • Customer Support Platforms: To improve communication and assist with resolving your inquiries.

We require all third-party partners to handle your personal information with the highest level of security and in compliance with applicable privacy laws. We also ensure that these partners use your data solely to assist us in providing services to you.

4. Data Security

Your personal information is a top priority for us, and we implement reasonable security measures to protect it from unauthorized access, alteration, disclosure, or destruction. We use secure technology, including SSL (Secure Socket Layer) encryption, to protect your payment information and other sensitive data during transmission over the internet.

While we take every precaution to ensure the security of your data, it is important to understand that no method of data transmission or storage is completely secure. Despite these efforts, we cannot guarantee absolute security, and we ask you to help protect your information by keeping your account details and passwords confidential.

5. Your Rights and Choices

As a user of our website, you have specific rights regarding your personal information, including:

  • Access to Your Information: You have the right to request a copy of the personal information we have collected about you. You can also update or correct any inaccuracies in your data.
  • Deletion of Your Information: You can request that we delete your personal information, subject to certain exceptions based on legal or operational requirements.
  • Opting Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Data Portability: In some cases, you may request a copy of your data in a structured, commonly used format, and you may request that we transfer this data to another organization.

If you wish to exercise any of these rights, or if you have any questions or concerns about your personal information, please contact us at contact@chicxflare.com.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to improve your user experience and to collect information about your browsing activity on our website. Cookies allow us to remember your preferences, provide personalized content, and analyze website traffic to better understand user behavior.

You can manage your cookie settings through your web browser. However, please note that disabling certain cookies may limit your ability to use some features of our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

7. Third-Party Websites

Our website may include links to third-party websites, products, or services that are not operated by ChicXFlare. We do not control these external websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before submitting any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your privacy. If we make any significant changes, we will notify you via email or by posting a notice on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us. We are here to help and will respond to your inquiry as promptly as possible:

  • Hotline: (609) 654-1570
  • Address: 12 Preswick Dr, Medford, New Jersey (NJ), 08055
  • Email: contact@chicxflare.com

At ChicXFlare, we value the trust you place in us, and we are committed to safeguarding your personal information with the highest standards of privacy and security. Thank you for choosing ChicXFlare, where your privacy matters most.