Payment Policy

Effective Date: January 17, 2025

At ChicXFlare, we strive to provide you with a smooth, secure, and convenient shopping experience. This Payment Policy outlines the payment methods we accept, details on payment processing, and other important information regarding payments. By placing an order with us, you agree to the terms and conditions outlined in this policy.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure that you have flexibility and security when completing your purchase. The accepted payment methods are:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover
    • And other major credit/debit cards

  • PayPal: Secure payments through your PayPal account.

  • Other Payment Methods: Depending on your location, we may offer additional payment options. If you have any questions or require assistance with payment methods, please feel free to contact us.

2. Payment Processing

Your payment will be processed immediately after you submit your order. Please note:

  • Order Shipment: Orders will only be processed and shipped once the payment has been successfully confirmed.
  • Secure Payment: All payments are processed through secure, encrypted payment systems to ensure that your financial information is protected at all times.

3. Currency

  • Currency for Transactions: All transactions on ChicXFlare.com are conducted in U.S. Dollars (USD).
  • International Orders: If you are located outside of the United States, your payment provider or credit card issuer may apply an exchange rate based on the current market rate, and additional transaction fees may apply depending on your bank or card issuer’s policies.

4. Billing Information

To ensure the accuracy and security of your order, you are required to provide complete and accurate billing information at checkout, including:

  • Full Name
  • Billing Address
  • Contact Number
  • Email Address

Please make sure that all information provided is correct. Discrepancies in billing information may cause delays in the processing of your order.

5. Authorization and Fraud Prevention

To protect both you and ChicXFlare from fraud, all payments are subject to authorization by your payment provider. This may involve:

  • Verification processes conducted by your bank or payment provider.
  • In some cases, we may request additional documentation or proof of identity before processing your order.

If authorization cannot be obtained or if we are unable to verify the payment, we reserve the right to cancel or delay the processing of your order. This measure is in place to ensure that your payment information is secure and valid.

6. Sales Tax

  • Tax Calculation: Sales tax will be applied to your order based on the shipping address you provide.
  • Tax Rates: The applicable sales tax rate will be automatically calculated and displayed during the checkout process, so you will know the final price before completing your order.

7. Payment Declines

If your payment is declined during the checkout process, we will notify you immediately. You may try the following steps:

  • Use an alternate payment method: Try using a different credit card or payment option.
  • Contact your bank or payment provider: If the issue persists, we recommend contacting your bank or payment provider to resolve any issues.

In case you encounter problems with your payment, please don’t hesitate to reach out to our customer support team for assistance.

8. Payment for International Orders

For international orders, please keep in mind that:

  • Additional Charges: Depending on your country of residence, your order may be subject to customs duties, import taxes, and other fees. These charges are not included in the final price shown at checkout and are the responsibility of the customer to pay upon delivery.
  • Customs Duties and Taxes: The rates for customs duties and taxes vary by country and depend on local regulations. It’s advisable to check with your local customs office for more information regarding these charges before making a purchase.

9. Refunds

In the event that a refund is necessary, the refund will be issued to the original payment method used for the purchase. Please note:

  • Refund Process: Once we process the refund, it may take several business days for the amount to be reflected in your account, depending on your bank or payment provider’s policies.
  • For detailed information on the refund process, please refer to our Refund and Returns Policy.

10. Customer Support

If you have any questions or concerns about our Payment Policy, or if you need assistance with your payment, our customer service team is here to help. You can reach us via:

  • Hotline: (609) 654-1570
  • Email: contact@chicxflare.com
  • Address: 12 Preswick Dr, Medford, New Jersey (NJ), 08055

We are committed to providing excellent customer service and will gladly assist you with any payment-related inquiries.

Thank you for choosing ChicXFlare for your automotive accessory needs! We value your trust and aim to provide you with a seamless shopping experience from start to finish.